What We Collect and Why We Hold It
We collect the information you provide when you register — your name, contact details, and the mobile wallet numbers you link for deposits or withdrawals via bKash, Nagad, or Rocket. We also log technical data: device type, browser, IP address, and session activity. This lets us
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verify your account, process payments, and keep your wallet connection secure. We do not collect more than we need to run your account. Payment transaction records are retained as long as your account remains active and for a further period as required by applicable financial and
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anti-fraud obligations. You will never find your personal details sold or rented to third-party marketing lists. When you use bKash or Nagad to fund your account, the transaction reference is recorded in your account history — this is to match deposits against withdrawals and flag any
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irregularities before they affect your balance. Cookies and session tokens help us keep your login active across your mobile browser; you can manage cookie preferences through your browser settings at any time. If you close your account, you may request that we delete personal data we
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are not legally obliged to retain — submit the request through our support channel and we will respond within a reasonable time. All data is processed in line with this policy and applicable law; availability of our services depends on your local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.